This weekend Singapore opens its doors to the world as part of the opening day of the 2013 FORMULA 1 SINGAPORE GRAND PRIX. Fuelled by excitement, local part-time staff will assist patrons by providing information and guidance to the spectators at the Marina Bay Street Circuit.
To prepare for Singapore’s largest sporting event, over the past few months an estimated 2,000 part-time staff received the highest quality, interactive and hands-on training from William Angliss Institute.
“The training was heavily contextualised to ensure the participants are able to easily transfer their new skills, knowledge and confidence learnt in the classroom into their workplace responsibilities during the event,” says Ray Petts, Head of Business Services at the Institute. “This will ensure the FORMULA 1 SINGAPORE GRAND PRIX is showcased to the world in a way that it is recognised by patrons as the ultimate Grand Prix experience in regards to service excellence.”
Located in Novena, William Angliss Institute Tourism Continuing Education and Training (CET) Centre delivers WSQ qualifications in Tourism, Hospitality, MICE & Events and Attractions is delighted to be appointed the official customer training partner for the 2013 FORMULA 1 SINGAPORE GRAND PRIX by race promoter Singapore GP.
“This means a great to deal to the Institute, as it identifies that the brand is synonymous in the Singapore corporate market place for delivering the highest level of training, having highly skilled trainers and being able to offer tailor-made training solutions to ensure specific learning outcomes are achieved which has been recognised by the organisers of Singapore’s premier sporting event,” says Mr Petts.
As a street circuit the model adopted by FORMULA 1 SINGAPORE GRAND PRIX is a real success story as it actively engages the local hospitality industry to assist with the extensive event requirements.
“The event not only has a huge positive impact on the economy but also very much involves the wider community, including youth who form an integral part of the temporary crew. From what we have seen so far these young adults will bring much enthusiasm, commitment and practical skill to the event,” says Mr Petts.
“The FORMULA 1 SINGAPORE GRAND PRIX offers these young adults a great pathway and an opportunity to develop a full-time career in the Events, Attractions, Tourism and Hospitality industry sectors should they decide to extend their studies with William Angliss Institute after the Grand Prix. The temporary crew we train are brand ambassadors for not only the FORMULA 1 SINGAPORE GRAND PRIX, but also for their country and they are working in a rapidly growing and reputable industry that offers a fast track to promotion and is recognised all around the world.”