Last Monday the MEA Victoria Meeting Manager of the Year award was presented to MCI Australia Project Director, Cindy-Lee Bakos.
Cindy-Lee took home the prestigious Meetings & Events Australia (MEA) award for her work on three key events: the Asia Pacific Hepato Pancreato Biliary Association Congress, the Commonwealth Business Forum, and the combined FAOPS-PSANZ congresses.
The win recognises not only Cindy-Lee’s exceptional skills in meetings management but also her outstanding service to clients, bolstering MCI Australia’s prestigious reputation through her contribution to business development, industry support, CSR and management.
A number of MCI Australia’s clients and suppliers supported Cindy-Lee’s award nomination:
“Cindy-Lee displayed all the qualities which contributed to the outstanding success of this meeting. She was highly professional, knowledgeable and well organised. Her communication with the organising committee was excellent and she showed initiative and flexibility with issues that invariably arose during the organisation of this meeting. I would be more than happy to have Cindy-Lee be heavily involved with any of our future meetings.”
—Chris Christophi, 2011 Meeting Convenor, Asia Pacific Hepato Pancreato Biliary Association
“She is always pleasant and well organized, easy to approach and communicate with, willing to listen to suggestions, able to direct and make important and necessary decisions when required, guides her team with a professional skill and always keeps the client’s best interest at heart … Cindy-Lee understands the underlying ebb and flow of how the industry works.”
—Susan Robins, Managing Director, Ausgifts
Cindy-Lee joined MCI Australia in 2007 as a project manager and was promoted to project director in 2010, where her role initially included responsibility for internal training, quality assurance and managing Melbourne and Adelaide operations staff.
The project director position soon evolved to include significant client interfacing, and Cindy-Lee helped empower newly employed and newly promoted staff to gain experience and take over client relationships. Cindy-Lee took on this demanding role whole-heartedly and this award is a testament to her success.
Cindy-Lee is now a finalist for the national Meeting Manager of the Year award announced in May at the MEA Conference in Darwin.
MCI Australia is also a state finalist for the Association or Government Meeting of the Year award for three events: the PMA Fresh Connections 2012 Conference and Trade Show (VIC), the Australasian Osseointegration Society 8th Biennial Conference (SA) and the 28th Annual Scientific Meeting of the Australasian College for Emergency Medicine (NSW).